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BUSINESS
SUPPORT PACKAGES
Our
Business Support Packages are designed for those companies who do not
have the relevant in-house IT skills, but wants peace of mind knowing
that specialist assistance is at hand incase of any software problems
or hardware failures, including networks, printers, internet,
intranet, viruses, spyware, etc, left unmonitored your computers and
network will inevitably fail, leaving employees idle and impacting on
your ability to do business – costing thousands through the loss of
productivity, revenue, or image.
We
provide two levels of cover EMERALD SUPPORT
and RUBY SUPPORT, providing
various levels of breakdown cover and software support. The objective
of both packages is to provide a fast and efficient solution to any
problems that should arise, with minimal down time, we will cover up
to a maximum of ten systems including there associated peripherals per
site, we will be happy to quote for eleven and above systems if
needed, an audit of systems will be taken at the time of the site
inspection.
KEY
BENEFITS
Improved
network and hardware performance – IT service visits are more
productive and less intrusive – lower costs and increased efficiency
via resource reallocation – increased employee productivity by
automating routine administrative functions – significant decrease
in downtime – protection against security breaches – fewer
‘growing pains’ via network capacity management – extended life
of your IT assets.
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