IT Support
Data Recovery | Tech Repairs | IT Maintenance
Business IT Support
We understand that every business is different…
By taking the time to understand what you’re trying to achieve, we can keep your business’s IT systems running at its best.
We don’t over complicate things, we use plain English to explain the problem or solution and try to explain everything clearly.
We always provide practical advice that utilises both new and existing technologies, so you can make informed decisions. We understand that budgets can be tight, so we look into all solutions and put the best cost-effective solution forward.
Our IT expertise provides critical business support. We know that your business is reliant on your IT systems and that having effective IT support is essential to maintaining your IT systems and keeping your business running smoothly. By bringing our experience, we ensure that you have the right level of support.
We can offer telephone, onsite & remote support, whichever is the best and fastest way to get your systems back up and running. Giving you peace of mind that your systems are in good hands.
Patch Management
We believe patch management is so important which is why we include this with our Managed IT Support packages. This means that we make sure all of your updates on your endpoints are up to date.
Remote Support
85% of issues can be resolved remotely. Our helpdesk technicians will aim to resolve your issue as quickly as possible by logging into your machine offsite.
Server & Network Maintenance
We make sure that your servers and network equipment is always up to date with the latest firmware, bios & Windows updates. Your account manager will schedule monthly/quarterly maintenance sessions, out of hours, to complete these for you.
Dedicated Account Manager
Each client who joins one of our account packages will have their own dedicated account manager. Your account manager will offer regular support and advice, as well as keeping you up to date with the latest technologies and software to best suit your needs.
24/7 Monitoring
With our real-time monitoring, we are making sure that we are being proactive within your network. We can identify drop outs, low disk space, high CPU, network bandwidth and many more alerts from all devices and applications.
On Site Support
We understand that disruptions to your business can be costly and our team will act quickly to resolve your hardware, software and network issues, which is why we cover all onsite support at no extra charge.
Home IT Support
Our Home IT Support cover is designed to look after all your family’s devices, peripherals, and home network. We know how frustrating it is when your computer suddenly stops behaving—one day it prints your holiday photos perfectly, and the next it insists it can’t even find the printer.
Maybe the kids can’t do their homework, your internet refuses to connect, or you return from making a cup of tea to find a mysterious blue screen full of what might as well be Klingon.
Instead of trying to trace every cable and haul your equipment to a repair centre, our Home IT Support is here to bring calm back to your tech—quickly, easily, and stress‑free.
Remote Support
85% of issues can be resolved remotely. Our helpdesk technicians will aim to resolve your issue as quickly as possible by logging into your machine offsite.
On Site Support
We understand that disruptions to your can be costly and anoying, Our team will act quickly to resolve your hardware, software and network issues onsite at low price.
Dedicated Account Manager
Each client who joins one of our account packages will have their own dedicated account manager. Your account manager will offer regular support and advice, as well as keeping you up to date with the latest technologies and software to best suit your needs.
PC & Laptop Support
With our real-time monitoring, we are making sure that we are being proactive within your network. We can identify drop outs, low disk space, high CPU, network bandwidth and many more alerts from all devices and applications.